Feeling appreciated goes beyond words
As part of the unboxing experience, thank-you cards are a great opportunity to go the extra mile and add some personality to the customer experience, which can leave a lasting impression.
In the online world, we often buy things without the helping hand of another human, or so we think. We simply hop onto a site, search for a product, punch in our credit card details and place our order. We forget that real people are involved behind the scenes.
That’s why thank-you cards are such a great way to bring in that personal aspect of your brand. It reminds your customer that they’ve just bought something from a real person, and that this fellow human is appreciative of their purchase (and support!)
Here are some suggestions on how you could personalise thank-you cards to go that extra mile: